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Hello to our valued volunteers!
Some of you may have heard that the Castle is preparing to re-open on June 15th. That is indeed our plan. Everyone has been working on implementing the necessary measures to ensure the health and safety of our staff, volunteers, and visitors.
We are moving to a new tour model to aid with maintaining occupancy volumes, which means tours will have set start and end times. Visitors will be encouraged to pre-purchase tickets online or by phone, and we have set aside a few time slots for members and immunocompromised individuals to tour. We will also be requiring our staff and visitors to wear masks as there are several places in the Visitor Centre and the Castle where maintaining two meters between people is not possible. The need for masks applies to children as well.
Catriona has had to reorganize the layout of the gift shop to allow for a controlled flow through the rooms. Entering the shop is now located at the north end of the room, near Catriona’s desk, and the checkout is at the south end of the room. Frank has devised signs to help shoppers navigate the pared-down displays and make it easier to identify the location of items.
We have held several meetings with department heads and supervisors to walk through the new procedures. Training for our casual staff takes place the week of June 8th. Giovanni, Catriona, and the supervisors will work with them to refine the tour process, so that everyone is prepared to open on Monday, June 15th.
Giovanni and I have had several conversations about our volunteer program. We are looking for the best way to bring you back into the Castle and have decided it is best to wait until we have a better understanding of how the new tour format works. We plan to hold our traditional volunteer appreciation event, in a modified way, in the latter part of July and hope to host one or two small gatherings on the patio or south lawn. We need to come up with an arrangement that allows us to gather while maintaining physical distance and will send details to you very soon.
Your participation as docents at the Castle is not in doubt but may look a little different once we’ve settled into the new visitor experience. Gathering in July will allow us to share our experiences with you and will provide a better forum for us to answer your questions.
Thank you for your patience, commitment to the Society and for staying in touch with us over the last few months. I am grateful for your continued engagement and look forward to working with you as we adjust to the many changes we must make.
Here is the latest Notes From Joan!
Here is the link to Bruce's kitchen presentation. Bruce's Video
MEET THE DUNSMUIRS
Robert and Joan Dunsmuir had two sons, eight daughters and plenty of exploits. The Castle weaves a fascinating tale of this intriguing family – their achievements, their relationships and even their quirks.Learn More
ABOUT THE CASTLE
Built by coal baron Robert Dunsmuir during the reign of Queen Victoria and now a National Historic Site, Craigdarroch Castle has been meticulously restored, giving visitors a glimpse of privileged life in the 1890s.Learn More
PLAN YOUR VISIT
We are open daily from 10am – 4:30pm, with extended hours from June 15th to September 6th (9am – 7pm). (Please note that we are closed December 25th, 26th and January 1st)Learn More